Who are we?
Welcome to GoldenFlower.ma , your floral destination in the heart of Morocco. Our story begins with a deep passion for flowers and the vision of an inspiring man, Hicham Zaaraoui. Originally from the beautiful Beni Mellal region, the cradle of flowering, Hicham grew up surrounded by the natural beauty of flowers.
Hicham Zaaraoui has devoted his time and energy to understanding the art and science of flowers. He trained in landscape economics at the Université Sultan Moulay Slimane, a course that helped deepen his understanding of flowers, their culture, meaning and emotional power.
At Golden Flower, we believe in the magic of flowers, in their ability to brighten special moments, console in times of sorrow, and celebrate love. Each bouquet we create is carefully assembled to convey heartfelt emotions.
Hicham Zaaraoui and the entire Golden Flower team are committed to providing you with exceptional service, combining the beauty of flowers with the convenience of delivery.
Welcome to Golden Flower, where flowers become everlasting memories.
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Our goal
Golden Flower isn't just a platform for online flower sales in Morocco. It's an online store designed to spread the love of flowers and gifts throughout the country. Our mission is to offer the delivery of fresh flowers and floral arrangements, both natural and artificial, to cities throughout the Kingdom of Morocco. Because we believe that everyone deserves the joy of giving or receiving a beautiful bouquet of flowers, wherever they may be, Golden Flower has assembled a team of passionate people dedicated to serving you.
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Our philosophy
Golden Flower isn't just a platform for online flower sales in Morocco. It's an online boutique designed to cultivate the love of flowers and gifts throughout the country. Our aim is to offer the delivery of fresh flowers and floral arrangements, both natural and artificial, to cities throughout the Kingdom of Morocco. Because we believe that everyone deserves the joy of giving or pleasing themselves with a small bouquet of flowers, wherever they may be, Golden Flower has assembled a team of perfectionists dedicated to serving you.
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Our values
When buying flowers online with Golden Flower, customers can be sure of optimum delivery, wherever they are and whatever the occasion, thanks to our :
- Responsiveness: 7 days a week, we simplify your ordering process.
- Accessibility: We are available by phone and e-mail to validate orders and answer any questions you may have.
- Flexibility: We adapt to the needs of companies, whether for professional or personal reasons.
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FOR EVERY OCCASION
More than 90 bouquets available
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ACCOMPANYING WORD
customizable
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FOR EVERY BUDGET
from 190 dhs
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à partir de 190 dhs
If ordered before 3 p.m.
-In which cities can I have flowers delivered?
Golden Flower offers flower delivery in several Moroccan cities, including Agadir, Marrakech, Rabat, Casablanca, Oujda, Fès, El Jadida, Meknès, Nador, Tanger, Kénitra, Salé, Mohammédia, Assila, Témara, Larache, Khouribga, Settat, as well as their surrounding areas within a 20 km radius.
-Can I have flowers delivered today?
Same-day delivery is available 7 days a week for orders placed before 3pm. For orders placed after this time, we recommend that you contact Golden Flower to check the feasibility of same-day delivery.
-How do I place an order?
To place an order, simply choose a bouquet from the "Flower Bouquets" or "Floral Arrangements" category pages and fill in the recipient and delivery details. Once the bouquet has been added to the basket, you will be asked to provide your contact details (e-mail address, surname, first name, billing address) before validating your information and proceeding to payment by accepting the general terms and conditions of sale. Various payment options are available, including credit card, mWallet MarocPay, PayPal, cash transfer (Wafacash, Western Union) and bank transfer.
-Can I change or cancel an order, and how?
You can modify or cancel your order as long as the bouquet has not yet been prepared. Once the bouquet is being prepared or delivered, modifications or cancellations are no longer possible. To make changes or cancellations, please contact Golden Flower by e-mail, telephone or WhatsApp.
-What payment methods are available?
You have several payment options available with Golden Flower, including online credit card, PayPal, Cash Transfer (Wafacash, Western Union), or Wire Transfer.
-Can I pay with a non-Moroccan bank card?
Yes, Golden Flower accepts payments in dirhams, euros and dollars from all over the world.
-Is payment secure?
The security of your online payments is ensured by the FPAY online payment platform, managed by FAST PAYMENT SA. FPAY is certified by the Centre Monétique Interbancaire (CMI), Moroccan banks and the international organizations VISA and MASTERCARD. The connection between the merchant site and FPAY is secured by the TLS 1.2 protocol, the highest level of data encryption on the Internet. In addition, FPAY uses double 3-D Secure authentication (Verified By Visa or MasterCard SecureCode) when your bank offers this service, to maximize the security of your online purchases.
-Can I get an invoice?
An invoice will be automatically sent to you by e-mail as soon as your payment has been validated. You can also consult it in your customer area.
-Why is it necessary to provide your recipient's telephone number?
Pourquoi est-il nécessaire de fournir le numéro de téléphone de votre destinataire ?
-What happens if your recipient doesn't answer the phone?
If your recipient does not reply to the number you have provided, we will try to contact you and reschedule delivery to a later date, chosen by the bouquet recipient.
-How will you know when your flowers will be delivered?
Vous recevrez des notifications par e-mail à chaque étape du processus de livraison de votre bouquet. Vous recevrez un total de 4 e-mails avec les sujets suivants :
-Confirmation de commande.
-Paiement accepté.
-En cours de préparation.
-Livré.
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- Delivery 7 days a week
Sélectionnez la date et l'heure de livraison de votre bouquet ! Vous pouvez obtenir une livraison le jour même en passant votre commande avant 15h. Si vous passez commande après cette heure, n'hésitez pas à nous contacter pour vérifier la disponibilité.
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- Secure online payments
Make secure online payments from Morocco and abroad with various options (CB, VISA and MASTERCARD). We also accept payments via Paypal, bank transfer and cash transfer.
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- Customer support
Our customer service is available 7 days a week, both before and after your order. You can contact us by phone at (+212) 661-501512, or on Instagram.
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- Personalize your gift
Add a personal touch to your gift by associating your bouquet with a personal message, an elegant vase or delicious chocolates. On request, we can also include other accessories with your bouquet.
